Privacy & Data Protection

Jane was launched to make older people's lives easier and add real value every day. This is only possible if the older person's home remains a trusted location, where he or she can feel good and protected. So protecting your privacy is our priority.

Jane uses the latest standards and technologies considered highly secure by the entire industry. Communication between the mobile application and our system is done via HTTPS, a strong protection against possible attacks and hacking. This security has been extensively tested and approved by a specialized company. In addition, all communication is encrypted from start to finish with a 128-bit code.

With Jane, your data is safe

  • 128-bit encryption
  • State-of-the-art infrastructure
  • Tested security
  • Full control over your data

Your data is stored on European servers with the most reputable cloud service provider, a leader in security. In accordance with general data protection (GDPR), we only store the data necessary to provide you with the best possible service. Finally, information is never stored on the devices in your home, such as the sensors and the hub. Therefore, no data can be retrieved from these devices.



What kind of data is collected by Jane?

Jane collects two types of data: personal data (information about yourself and the older person where you will be installing the kit) and motion data (collected by motion detectors).

What does Jane do with the collected data?

All personal data is used to provide a personal Jane experience and to contact the senior in the event of an emergency. All motion data is used as a central part of the solution, in particular to create an expected motion pattern so that we are able to give notification when something unusual happens.

Is my data secure?

Data privacy and security are extremely important to us. Therefore, we constantly monitor the latest trends in data and server security and do everything in our power to ensure the security of your data. In addition, we regularly have independent third-party analyses performed on our infrastructure and servers regarding data security.

What are my rights as a user?



How long does Jane keep my data?

Your personal data will not be kept longer than necessary for the processing for which it was collected.